Privacy Policy

Effective Date: 11 October 2022

Brand Sewa (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Information Technology Act, 2000 (IT Act) of India and its amendments when you visit and use our website (the “Website”). This policy applies to all information collected through our website, social media channels, and other online interactions. By using our services, you consent to the data practices outlined in this policy.

To deliver the best possible experience and fulfill our services, we collect certain information from users. Here’s a breakdown of the data we may collect:

Contact Information: When you contact us through our website (e.g., contact form, quote request), you may provide information like your name, email address, and phone number. This allows us to respond to your inquiries, provide service quotes, and keep you informed about relevant updates.

Usage Data: As you browse our website, we may collect some anonymous usage data. This may include your IP address, browsing activity (pages visited, time spent), and device information (operating system, browser type). This data helps us understand how users interact with our site and allows us to improve user experience and website performance.

Information from Forms: We may use forms on our website to gather specific information relevant to your needs. This could include information collected through contact forms, quote requests, or even brief surveys about your digital marketing goals. This information allows us to tailor our services to your specific requirements.

Social Media Login Information : If you choose to connect with Brand Sewa through social media logins (e.g., Facebook, LinkedIn), we may access some basic information from your social media profile, such as your name and public profile picture. This information is used solely for identification purposes and to personalize your experience on our website (with your consent).

Transparency and User Control: It’s important to us that you have control over your information. We will always be transparent about the data we collect and how it’s used. We will also provide options for you to access, update, or delete your information upon request (subject to applicable legal and regulatory requirements).

The information we collect helps us deliver exceptional service, craft personalized experiences, and ultimately, tell even more impactful brand stories. Here’s a breakdown of how we use your information:

To Provide and Improve Services: The information you provide allows us to fulfill your requests, manage your account (if applicable), and offer the best possible service. This could include using your contact details to respond to inquiries, process orders, or provide technical support. We may also use website usage data to identify areas for improvement and enhance the overall user experience.

To Personalize Your Experience: By understanding your browsing habits and preferences, we can tailor your experience on our website and with our services. This could involve showcasing content relevant to your interests, recommending resources that align with your goals, or personalizing your communication with Brand Sewa. However, we’ll always respect your privacy settings and obtain your consent before personalizing marketing communications.

To Send Marketing Communications (with Consent): We may use your contact information to send you marketing communications about Brand Sewa’s services, events, or industry insights (but only with your permission!). You’ll always have the option to unsubscribe from these communications at any time.

To Analyze Website Traffic and Usage Patterns: By analyzing website traffic data (such as page views and clicks), we gain valuable insights into how users interact with our website. This information helps us improve the functionality and user-friendliness of our site, identify areas with high engagement, and ultimately, craft a more compelling online experience for everyone.

To Comply with Legal Obligations: In certain situations, we may be required to disclose user information to comply with legal requirements or respond to lawful requests from law enforcement agencies.

We are committed to using your information responsibly and in accordance with all applicable data privacy laws. We will never share your information with third parties for marketing purposes without your explicit consent. 

We are committed to being transparent about how we handle your information. Here are the limited circumstances under which we may share your data:

Working with Trusted Partners: To deliver exceptional service, we may collaborate with third-party service providers who assist us in various tasks such as data storage, marketing automation, or customer support. These providers are carefully vetted and bound by strict contractual agreements that ensure they meet our high data security standards. We only share the information necessary for them to perform their specific function.

Legal Requirements and Public Safety: In certain situations, we may be required to disclose your information by law. This could include responding to court orders, subpoenas, or legal investigations. We will only disclose user information when we have a good faith belief that it is necessary to comply with the law, protect the safety and rights of others, or prevent fraud or illegal activity.

Merger or Acquisition: In the event of a business merger or acquisition, user information may be transferred as part of the transaction. We will provide prior notification to users and ensure any new entity adheres to this Privacy Policy or a substantially similar one.

Your Trust is Our Priority: We take data security very seriously at Brand Sewa. We implement robust security measures to protect your information, including encryption, access controls, and regular security audits. We are also committed to transparency and will keep you informed of any significant changes to our data practices.

If you have any questions or concerns about how we handle your information, please don’t hesitate to contact us.

We implement robust security measures to safeguard your data and ensure it remains confidential, secure, and accessible only to authorized personnel. Here’s how we prioritize data security:

Secure Storage Practices: We employ industry-standard security practices to store your information. This includes using secure servers with access controls and firewalls to prevent unauthorized access. We also regularly back up your data to ensure its recovery in case of any unforeseen events.

Encryption of Sensitive Data: We understand that certain information, such as payment details and personal identifiers, requires an extra layer of protection. Therefore, we encrypt sensitive data at rest and in transit using industry-standard encryption algorithms. This ensures that even if unauthorized individuals were to gain access to the data, they would not be able to decipher it.

Regular Security Audits: We are committed to staying ahead of evolving cyber threats. We conduct regular security audits and penetration testing to identify and address any potential vulnerabilities in our systems. This proactive approach allows us to continuously strengthen our security posture and ensure your data remains safe.

By implementing these comprehensive security measures, Brand Sewa strives to earn your trust and provide a secure environment for your information.

Access and Update Your Information: You have the right to access and update your personal information collected by Brand Sewa. You can do this by logging into your account (if applicable) or by contacting us through the email address provided at the end of this Privacy Policy.

Delete Your Information: You also have the right to request that we delete your personal information from our systems. However, there may be instances where we are required to retain certain information for legal or record-keeping purposes.

Opt-Out of Marketing Communications: We respect your right to control the communications you receive from us. You can opt-out of receiving marketing emails from Brand Sewa by clicking the “unsubscribe” link at the bottom of any marketing email you receive. You can also manage your communication preferences by contacting us as mentioned above.

We use cookies and similar tracking technologies to improve your experience on our website and personalize your interactions with our brand. These technologies may collect information such as your browsing activity, IP address, and device type.

Essential Cookies: These cookies are necessary for the website to function properly. They allow you to navigate the site and use its features.

Performance Cookies: These cookies collect information about how you use our website, such as the pages you visit and the links you click. This information helps us improve the website’s performance and user experience.

Functionality Cookies: These cookies allow the website to remember your preferences, such as your language preference or location. This personalization enhances your experience on the website.

Targeting or Advertising Cookies: These cookies may be used to deliver targeted advertising based on your interests and browsing activity.

Managing Your Cookie Preferences:

You have options when it comes to managing cookies. Most web browsers allow you to control or delete cookies through your browser settings. You can choose to:

• Accept all cookies
• Block all cookies
• Be notified when a cookie is being set

Please note that blocking all cookies may limit your ability to use certain features of our website.

We understand the importance of protecting children’s online information, and we do not knowingly collect or solicit personal information from anyone under the age of 18.

Our website and services are not directed towards children. We encourage parents and guardians to be involved in their children’s online activities and to use parental control tools to monitor their internet access.

In the unlikely event that we obtain personal information from a user who we later discover is a child, we will delete that information immediately.

Brand Sewa reserves the right to update this Privacy Policy at any time. We will notify users of any material changes by posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Your continued use of our website following the posting of any changes to the Privacy Policy constitutes your acceptance of those changes.

If you have any questions or concerns about our Privacy Policy or the data we collect, please do not hesitate to contact us. You can reach us by email at legal@brandsewa.com. You can also write to us at the following address:

Brand Sewa, Dr Yen Singh Road, Darjeeling, West Bengal, India

We will do our best to address your concerns promptly and thoroughly.